Why People Misunderstand You (Even When You're Clear) & The Secret Life of Leaves

Ever send an email asking several questions, only to get a reply that answers just one of them? Or discover that someone completely missed your most important point? It turns out the way you write and organize an email can make a big difference in how people respond. Listen as I explain some simple techniques that can help you get better, more complete answers to your emails. https://www.nngroup.com/articles/how-users-read-on-the-web/ You know exactly what you meant. So why did the other person hear something completely different? Misunderstandings happen constantly, even between people who know each other well. Innocent comments get interpreted as criticism, conversations turn into arguments, and people become convinced their version of events is the right one. Why does communication go wrong so easily? And what can you do to make sure people actually understand what you're trying to say? Dr. Yael Schonbrun, a clinical psychologist and clinical assistant professor of psychiatry and human behavior at Brown University, joins me to explain the surprising science behind miscommunication. Drawing on decades of relationship research, she reveals why we so often misinterpret one another,…