How to Solve a Problem Before It Happens & When Less is Really More

Ask anyone if they prefer fresh or frozen fish and almost everyone says – Fresh! But it turns out to be not so simple. A lot of fish you think is fresh may have been frozen at some point. This episode begins by unraveling this issue of fresh or frozen fish and which is better. https://www.thespruceeats.com/frozen-fish-better-than-fresh-fish-1300625 How do you solve a problem before it even becomes a problem? The perfect example is changing the oil in your car. You do that to prevent problems from happening later. And it turns out a lot of problems in life can be solved – or prevented - that way if we just change how we look at them. That’s according to Dan Heath author of the book Upstream: The Quest to Solve Problems Before They Happen (https://amzn.to/3atB1Os). Listen as he reveals this way of preventing problems that everyone can put into practice. Our tendency is to add. When the government sees a problem, they add a new law. When there is a problem at work, management adds a new rule. We add. But what if a better solution is to subtract? Take away a law or a rule or remove an obstacle. We tend not to think that way, but we should according to my guest Leidy Klotz. Leidy is a p…